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ISI welcomes ‘Abhaile’ the new Mortgage Arrears Resolution Service and launches a new information campaign

ISI welcomes ‘Abhaile’ the new Mortgage Arrears Resolution Service and launches a new information campaign

The Insolvency Service of Ireland (ISI) has welcomed ‘Abhaile’ – the new Mortgage Arrears Resolution Service which was officially launched by the Tánaiste and the Minister for Social Protection today.

The purpose of the Service is to help people in serious arrears to find the best available solutions, with the help of professionals who have expert knowledge of mortgages, insolvency, bankruptcy and/or repossession. The priority will be to find a sustainable solution that keeps a person in their home, where possible.

As part of the Service, borrowers can avail of a free consultation with a Personal Insolvency Practitioner, the professional debt advisors regulated by the ISI, to identify the best solution for their particular circumstances.

New Information Campaign
Today also sees the ISI launch a new phase of its ‘Back on Track’ information campaign with components across TV, radio and outdoor throughout the month of October. The campaign highlights how overwhelming debt can be and the sense of relief once a person asks for help.

The theme of the campaign was influenced by feedback and research the ISI carried out with people experiencing unmanageable debt who spoke of the “fear, anxiety and isolation”. However, those that had availed of an ISI solution spoke of the immense sense of relief once they took the first step to address their debt problems and the breathing space that comes with the Protective Certificate, a Court order that stops creditors from making contact with the debtor while their arrangement is being put in place.

Lorcan O’Connor, Director of the ISI stated “It is important for people to recognise that there are solutions and supports available. In launching our information campaign today we hope that message will resonate clearly with those that need our help. This campaign, combined with the supports available under ‘Abhaile’ should ensure that many more people come forward for help over the coming months.”

For media queries please contact:
David Kinch 086 2322439 or Joe Bishop 086 012 1601 Phone: +353 (0)1 662 4712
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